Cookies Policy

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your browser or device and remember certain information. Some cookies last only while your browser is open, while others remain for a longer period or until you delete them.

We use cookies and similar technologies to help Buzz Bingo run properly, provide a consistent experience and understand how the site is used. Cookies help us keep your account session secure and remember settings that you have selected. They also help us identify technical problems that might prevent a page from working as intended.

Where cookies are optional, we ask for your choice through the cookie notice on the site. You can accept these cookies, reject them or select the types you are comfortable with. Your choices may be saved in a cookie so that we do not ask you again each time you visit.

Cookies do not replace our account, age or security checks. We may still need to verify your account and identity where required. We also use account controls separately from cookies, including deposit limits, time-outs and self-exclusion arrangements.

The cookies used on our site can be grouped into four main categories. A cookie may support more than one activity, but the categories below describe its main purpose. The exact cookies in use may change as the site and its services develop.

Strictly necessary cookies

These cookies are needed for core parts of the site to work. They can keep you signed in during a secure session and help protect account areas from unauthorised activity. They may also remember the security steps completed during a visit or retain your cookie preference so the site can apply it.

Strictly necessary cookies do not normally require consent because the site cannot provide certain requested services without them. They are not used to build a marketing profile. If you block this category through your browser, features such as account access, secure forms or cashier functions may not work correctly.

Performance and analytics cookies

These cookies help us understand how visitors use the site and whether its pages work as expected. For example, they can show which pages are visited most often or help us identify pages that take longer to load. They may also record when an error occurs so that we can investigate the cause.

The information from these cookies is used to measure performance and improve the layout, navigation and reliability of the site. Where possible, we use information in an aggregated or otherwise limited form. These cookies are optional where consent is required.

Functionality cookies

Functionality cookies allow the site to remember choices you make so that it can respond in a more consistent way. For example, they may remember a display preference or keep a selected setting while you move between pages. They can also save you from entering the same non-sensitive preference repeatedly during a visit.

If you do not allow these cookies, the site may still be available, but some personal settings may not be retained. You may need to select your preferences again. Certain parts of the site may also appear in a standard format.

Marketing cookies

Marketing cookies may be used to remember whether advertising content has been shown to you or to help measure the effectiveness of a campaign. They can also help us understand whether visitors arrive at the site after seeing a permitted advertisement. This is done without making the content of your account available for advertising purposes.

We use marketing cookies only where the required permission has been given. You can refuse this category without losing access to your account and our core gambling services. Refusing marketing cookies may mean that advertising is less relevant to your general interests, but it will not increase the number of advertisements you see.

You can manage cookies in two main ways: by using the cookie notice on our site or by changing the settings in your browser. The cookie notice may allow you to accept all optional cookies, reject them or choose individual categories. Your selection can normally be changed later through the cookie settings option on the site.

Using your browser

Most browsers allow you to see which cookies are stored, delete existing cookies and block new cookies. You can usually find these controls under settings relating to privacy, security or website data. Your browser may also allow you to block cookies from particular sites or to remove cookies whenever you close the browser.

1. Open your browser settings and find the section covering privacy, security or cookies.
2. Choose whether to allow, block or delete cookies, either for all sites or for selected sites.
3. If your browser offers separate controls, decide whether optional cookies can be used for analytics, functionality or marketing.
4. Close and reopen the site if necessary, then use the cookie notice to confirm your current choice.

Browser controls apply to that browser and device only. If you use a different device, browser or private browsing window, you may need to set your choice again. Deleting cookies can also remove saved preferences and may sign you out of account areas.

Changing cookie settings does not close your account, cancel an account request or change any safer gambling setting. Buzz Bingo is for people aged 18 and over only. Deposit limits, time-outs and self-exclusion remain separate account controls and continue to apply.

You can block or delete cookies at any time, but the site may not work fully as a result. Strictly necessary cookies support functions that cannot be provided reliably without them. Blocking all cookies may prevent you from signing in, keeping a secure session or completing some account and cashier actions.

Blocking optional cookies should have a more limited effect. The site may not remember display or other convenience settings, and we may have less information about page performance or technical errors. Some preferences may need to be selected again each time you visit.

Security software, browser settings or private browsing tools may also clear cookies automatically. You may then need to set your choice again. We cannot guarantee that a preference saved in one browser will be recognised on another device.

If you have a question about the cookies used on our site, contact us at support@buzzbingo-casino.co.uk. Please also get in touch if you need help changing your choice or believe a cookie is not working as expected. You can also use the live chat on the site.

Please do not send your password, full payment details or other sensitive account information by email or live chat. The only exception is when we specifically ask for information through a secure process. We may ask for enough information to identify the relevant account or device and deal with your question.

We may update this Cookies Policy when the site, the cookies we use or legal requirements change. The latest version will always be published on the site. If a change affects how optional cookies are used, we will give you a suitable opportunity to update your choice.